About Us
At STRavel Club we strive to acquire and manage a world-class portfolio of rental properties that provide our guests with unforgettable experiences that will set us apart from the competition. If you haven't already guessed it, the name stems from Short Term Rental and Travel, creating premium experiences for guests coast to coast.
Mission Statement
Our mission is to create unforgettable experiences for our guests by providing exceptional short-term rental properties and outstanding hospitality services. We are dedicated to ensuring that our guests feel comfortable, welcome, and cared for during their stay with us. We strive to exceed their expectations by offering beautifully designed, well-equipped, and impeccably maintained properties that are perfect for relaxing, exploring, and making memories. We believe in transparency, honesty, and integrity in all our business dealings, and we are always looking for ways to innovate and improve our services to meet the evolving needs and expectations of our guests and partners.
Vision Statement
Our vision is to be the leading provider of exceptional short-term rental properties and hospitality services, offering our guests the most memorable and enriching travel experiences. We aim to be recognized for our commitment to excellence, innovation, and sustainability, as well as for our contributions to the communities we serve. We strive to create a culture of inclusivity, diversity, and respect, where our guests, partners, and employees feel valued, empowered, and inspired to achieve their goals. We envision a future where travel is not just about sightseeing, but also about connecting with people, cultures, and nature in meaningful and transformative ways. We are dedicated to shaping that future by constantly improving our services, expanding our reach, and fostering a sense of belonging and purpose in all our stakeholders.
Core Values
1. Guest Safety and Comfort:
We prioritize the safety and comfort of our guests above all else, ensuring that our properties are secure, clean, and well-maintained. We take proactive measures to mitigate risks and address any issues promptly, ensuring that our guests have a worry-free and enjoyable stay.
2. Exceptional Service:
We strive to provide our guests with the highest level of service, anticipating their needs and exceeding their expectations. We are committed to delivering personalized, reliable, and responsive hospitality services that make our guests feel valued, comfortable, and cared for.
3. Continuous Improvement:
We embrace a culture of learning, innovation, and excellence, always seeking to improve our services, processes, and outcomes. We encourage our employees to think creatively, experiment, and take calculated risks to achieve better results. We embrace change and adapt to new opportunities and challenges with agility and resilience
4. Integrity:
We conduct our business with honesty, transparency, and respect for all our stakeholders. We uphold the highest ethical standards in all our dealings and communicate openly and truthfully with our guests, partners, and employees. We value trust, accountability, and fairness in everything we do.
5. Sustainability:
We are committed to reducing our environmental impact and promoting sustainable practices in all aspects of our operations. We strive to minimize waste, conserve resources, and promote responsible tourism practices that benefit the local communities and ecosystems where we operate. We believe that sustainability is essential to our long-term success and the well-being of the planet.
6. Unforgettable Experiences:
Deliberate in design and rich in detail, our properties serve as the canvas for your cherished memories. We go beyond the expected, ensuring that the subtlest touches contribute to a series of unique and delightful moments that define your stay.
House Rules:
- Check-In: 4pm
- Checkout: 10am
- Self check-in with smart lock
- Only max number of guests allowed per listing
- No Parties
- No Pets
- Leave all items as they were left
- Treat property and neighborhood with respect
All house rules must be followed as we reserve the right to cancel the reservation at any time if a rule has been broken
Cancellation Policy: Full refund 5 days prior to arrival. No refunds past that time allowed.
Insurance: We are covered by Proper Insurance. The industry leading short term rental insurance provider. Think AirCover by Airbnb but better!
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